Help - About Babysits

For childcare providers

Babysits is an online childcare platform, meaning that our babysitters and parents will be in contact with one another. We facilitate communication between babysitters and parents through our platform. Users on our website can contact one another directly with our private message service and plan appointments.

Keep in mind that parents and babysitters are responsible for screening, interviewing, and making their ultimate choice. Babysits cannot accept responsibility for platform users or their actions.

The platform is completely free for babysitters and childminders.

For parents and childminder agencies, we ask for a small fee to contact babysitters and/or childminders.

Check the pricing page for details.

Yes. The Babysits app is completely free to download from Google Play and the App Store. Make sure to keep up with regular updates as we continuously improve our Babysits app.

Babysits does not screen signed up parents, babysitters, childminders or childminder agencies, but we do regularly check for unwanted content. If we hear about an unreliable user, we will immediately block their account. Furthermore, as we don't screen our users, please be aware that you are responsible for interviewing potential candidates and ultimately making a selection.

To minimize your risk and to ensure your family's safety, we recommend that parents meet potential babysitters before inviting them to babysit their children. Moreover, parents are advised to check babysitters' references and reviews to make the best choice. For more information, visit our tips for parents page.

For babysitters, we also recommend that you meet the parents before agreeing to babysit their children. For your own safety, suggest to the parent that you meet in a public area and bring someone along with you. For more information, visit our tips for babysitters page.

We strongly recommend that users communicate via the Babysits messaging service until they are comfortable enough with, and trust the other user, to exchange contact information and communicate externally to Babysits. Visit our trust & safety page for more information.

Babysits has incorporated many safeguards in the platform, that we improve continuously, to help keep your information secure. If you choose to communicate externally to the Babysits platform, it makes it harder for us to protect your data as our safeguards will no longer apply.

We advise babysitters and parents to verify their ID by confirming their email address, phone number and connecting other online profiles to their account.

We recommend that you use our private messaging service, as we have incorporated many safety measures into the platform to monitor behavior and keep your information secure. While communicating on our messaging service, Babysits can manage and respond to any inappropriate behavior by the other user. If you choose to communicate with other users through an external messaging service, we cannot guarantee that your information will be kept secure. Hence by using alternative communication mediums, you will run a greater risk of fraud and phishing attempts.

Identity fraud occurs when someone makes illegal use of your personal data. Babysits never asks for your personal data. Should an unknown user request your personal data, please report this to us immediately as it could be an attempt at fraud. If you believe you are a victim of identity fraud, inform us and file a report with the police immediately.

Babysits does its best to detect and remove scammers from the platform and respond quickly to reports, but we cannot help you with interactions that happen outside of the platform. Please check out our Trust and Safety page for more information.

Are you moving to or traveling to a different country? You can take your babysits account with you!

The Babysits platform exists in a number of different countries, you can see them all on our page.

You can also switch countries or languages at any time via the footer of the website. Simply click on the flag and pick which country-site you would like. When switching to a new country website, you will be prompted to sign in with your email and password again.

Decisions regarding taking out insurance are left to the parents and babysitters. They can discuss and may decide themselves what applies best in their situation. For example, they could consider taking out family insurance and/or domestic staff insurance.